PB
Petra B
1 reviews | Active since Dec 2015
24 Dec 2015, 21:04
service delivery
1st incident, black curly hair in food was told can't help for customers hair flying around, but it was inside the food, 2nd incident, aske for white toast got plain bread not toast. 3rd incident ordered burgers for takeaways with no garnish or sause, kids allergic to tomatoes only realised at home 20km away that it had all on not asked for
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Wimpy's replyOfficial
05 Jan 2016, 11:13Hello PetraEastLondon,
Thank you very much for taking the time to report your experience with our Beacon bay retail park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Beacon bay retail park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply05 Jan 2016, 11:13
Official
Hello PetraEastLondon,
Thank you very much for taking the time to report your experience with our Beacon bay retail park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Beacon bay retail park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care