1 reviews | Active since Jul 2010
Service and coffee not up to standard
Good day. We recently returned from a holiday in KZN. On Saturday 13 June we traveled direction South and stopped at the 1-stop near Villiers. It was very busy - and we ordered our food from the take away outlet. We waited patiently for our food, and once our number was called, I noticed that the 3 coffees were not ready nor the separately ordered hashbrown sticks. It took another 15 minutes just to get 3 coffees. Arriving at the car, I realised that we requested brown toast and everything was prepared with white toast..... On our way back on Sunday 21 June we stopped at the 1-stop North and ordered 3 take away coffees. These coffees tasted like milk with a little coffee added. Definitely not the taste of Wimpy coffee, that's R45 wasted..... Please re-imburse me with R45
Thank you very much for taking the time to report your experience with our N3 stop Villiers branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our N3 stop Villiers branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care