1 reviews | Active since Apr 2012

05 Aug 2016, 10:59

**** Service

<p>Wimpy has to do something about the their franchise in Zeerust, North West. You guys have the WORST service EVER! The stuff and the manager is just full of ****. Nothing but ****. I walked in Monday morning and Anita, the waitress was just the worst. we wanted to sit where there is a couch and she told us we have to fill up the other side. The side she is denying us is full of White people only!!! what bull is that?? She is rushing people to order, shouting at people to keep quiet, a gentleman had to ask if she is trying to chase out or naa. she is mean and has a kaak attitude. The food took forever and finally when it came it was super cold. she delivers our drinks, just slams them at the end of the table and leaves. What happened to serving and us paying for that service. it is so useless complaining to the manager cause he is also full of it. A bunch of rude people. FIX THIS. it has been going on for a while now!!!!</p>

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Replies (1)
Wimpy
Wimpy's reply10 Aug 2016, 09:45
Official

Good day Seolebaleng

Thank you very much for taking the time to report your experience with our Zeerust branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Wimpy Customer Care