MM
Maureen M

1 reviews | Active since Sept 2016

20 Sept 2016, 12:23

Served with dirty and broken cutlery

<p>Wimpy heidelburg 9/10 times the cutlery is dirty or you are served with chipped plates, jugs....</p>

0
Replies (1)
Wimpy
Wimpy's reply28 Sept 2016, 10:49
Official

Thank you very much for taking the time to report your experience with our Heidelburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Wimpy

Customer Care