Served Old Chicken
<p>It's is sad that on a day I expect to take my grandfather for a treat I get served old cold food, along with the food being burnt and to top it all off is that it took more than a hour for the food to arrive. I will never support Virginia branch again. The Manager should be ashamed as this is not the first nor last time I experienced this here. The chicken was so old that I struggle to get the taste out of my mouth. The waiters are serving as well as cooking the food, how does this work???</p>
Thank you very much for taking the time to report your experience with our Virginia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Thank you very much for taking the time to report your experience with our Virginia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.