mM
mokiti M

1 reviews | Active since Jan 2012

13 Aug 2015, 22:58

Served Fat instead of bacon

Ordered a meal, BEST OF BOTH, my bacon had no piece of meat, it was just fat. I reported this to the waitress, she failed to assist,called the manager, who looked tired of his job,zero passion. The manager came to me,didn't ask me anything, he just started explaining his story based on what the waitress told him. <br> He was telling me about types of bacons that are there. I don't care about what type of bacon Wimpy is selling, whatever the type, bacon must have some meat.<br> <br> I still regret not going to Maxis for my breakfast.

0
Replies (1)
Wimpy
Wimpy's reply15 Aug 2015, 09:45
Official
Hello truth1104,

Thank you very much for taking the time to report your experience with our Polokwane shoprite branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care