MM
Mark M
1 reviews | Active since Mar 2010
28 Mar 2015, 09:00
Secondhand service
I ordered a chicken mayo and full portion chips, only to recieve and find once I had returned to my office, that they had not put in the chips! Upon returning, they gave me a half portion! And when asking why only half, they say that is how the portion is packaged! Unsalted, and NO sauces! I will not go back there just to waste my lunchtime, paying good money for that ****! Oh, and my toasted was cold!
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Wimpy's replyOfficial
31 Mar 2015, 16:05Hello mazwe,
Thank you very much for taking the time to report your experience with our Boardwalk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Boardwalk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply31 Mar 2015, 16:05
Official
Hello mazwe,
Thank you very much for taking the time to report your experience with our Boardwalk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Boardwalk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,