MK
Mapula K
1 reviews | Active since Feb 2015
06 Feb 2015, 17:43
Sanna and Elsie appauling customer service!!
I was on my way back from Bloemfontein to Johannesburg on Sunday,the first of Febuary.we stopped for some food and refreshments at the Kroenvaal one stop(Wimpy) ,then whilst waiting for my order,the cashier by the name of Sanna tells me to move from the till that no one is using and I ask her why,because I'm not taking upclients space,I then said in a jokingly manner,that \infact 3 or more clients fit at your till
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Wimpy's replyOfficial
09 Feb 2015, 16:25Hello Mapula k,
Thank you very much for taking the time to report your experience with our Kroonvaal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Thank you very much for taking the time to report your experience with our Kroonvaal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Wimpy's reply09 Feb 2015, 16:25
Official
Hello Mapula k,
Thank you very much for taking the time to report your experience with our Kroonvaal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Thank you very much for taking the time to report your experience with our Kroonvaal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office