JL
Jaxi L
1 reviews | Active since Aug 2016
28 Feb 2018, 11:53
Salmonella
I find myself here again. Let’s start with a simple order of chicken Salad..... it’s a pretty simple order. Yet they gave me a lunch bowl. 2 very different things. And it took about 20-30 minutes to make. And then it’s raw. The chicken is raw salmonella poisoning raw. So it’s okay to get it wrong take your time and serve it raw. The staff is so *********** it is actually disgusting. And yes I will be posting pictures online and tagging the wimpy. Why? Because it’s not the first time!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Wimpy's replyOfficial
08 Mar 2018, 13:59We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Wimpy's reply08 Mar 2018, 13:59
Official
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,