TR
Thabisile R
1 reviews | Active since Jan 2014
07 Dec 2015, 10:24
Salad
Hi...i went to wimpy new market on the 04-12-2015 at 19h15 pm ..i bought a take away salad and a burger but when i got home to my surprise there was no salad dressing for the salad...no fork or knife...and to make things worse the feta on the salad tasted awful and it was not up to standard.....saturday moring i went to the gym after gym i went ...i then decided to pop in at wimpy i requested a manager and the mananger was not sure what he was saying ..he then promised me that the store mananger will call me in 24hr...im still waiting for the call ...can i please have my money back
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Wimpy's replyOfficial
07 Dec 2015, 12:35Hello KHWEZI5320,
Thank you very much for taking the time to report your experience with our new market branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our new market branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply07 Dec 2015, 12:35
Official
Hello KHWEZI5320,
Thank you very much for taking the time to report your experience with our new market branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our new market branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care