1 reviews | Active since Aug 2017
Rude Woman
<p>I'm coming from east rand mall wimpy. The lady at the from desk where we place the orders for take outs was extremely rude. I asked her if they have ice cream and she didn't even answer my question, the only thing she said was that they are closed and the machines are washed. She said it with a very bad attitude, without even looking at me. And when i was telling her that thats not a question I asked, she busted out in anger saying I'm being rude. When i told her shes the one providing a bad customer service, she said she doesn't care about what I thin****! I called the manager and she said she'll speak to her. As i was leaving i saw her lashing at the manager as well. I didn't catch her name but she was in today 13.08.2017 afternoon.</p>
Thank you very much for taking the time to report your experience with our East Rand Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Thank you very much for taking the time to report your experience with our East Rand Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.