BS
Brian S
1 reviews | Active since Sept 2014
29 Mar 2016, 14:39
Rude, disinterested staff
Went to the wimpy on Sunday, first got ignored for 10 minutes while waitresses were standing around.<br> Eventually a waitress arrived and was so miserable a person was too scared to say anything. she took the order, and without a word marched off. <br> <br> 20 minutes later the food arrived and as to be expected it was mostly wrong.<br> There was no sign of a manager and most customers there appeared to be having the same level of disinterested service.<br> <br> It seems business is good for this wimpy as customer care is most certainly not a priority!!!!!
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Wimpy's replyOfficial
04 Apr 2016, 09:41Hello wefbjr guilgfsef,
Thank you very much for taking the time to report your experience with our hartbee****rt branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our hartbee****rt branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply04 Apr 2016, 09:41
Official
Hello wefbjr guilgfsef,
Thank you very much for taking the time to report your experience with our hartbee****rt branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our hartbee****rt branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care