1 reviews | Active since Apr 2015
Rude Cashier!
<p>The cashier took so long with the order that i even missed my bus and had to organise alternaive transport.</p> <p> </p> <p>At 19:13 the Grayhound buss that my mother and I where on stoped at (Mount Currie) Engen petrol station to drop,pick up and give people a 15min barthroom and refreshment break. My mother and i rushed to the Wimpy at 19:15pm and orderd food wihc the waiterd garenteed would take up to 10min, whch was time we had to spare.</p> <p> </p> <p>My mother went to the barthroom leaving me to look out for the order.. The order was served within 8min and when my mother and I went to collect it the waiter/cashier who was on shif "Nambitha Ngoloni" rudly said that the order was not ours... She proceeded being rude and when we told her that we honestly thought that the order was ours due to the slip number she rudly said "why would we take an order thats not ours, cant we red whats written on the slip and what so coul be so hard in us remebering what we orderd"?</p> <p> </p> <p>The funny thing is that the order she did not want us to have ended up being the correct one on our part, she was being rude and sarcastick for no reason and needed the kitchen staff to correct her from her ugly ways.</p> <p> </p> <p>I need an appology and for the waiter to go on training on manners and general knowladge as we ended up missing our bus becuse of her incompitance.</p> <p> </p> <p>Table # 99.2</p> <p>Waiter: Nambitha Ngoloni</p> <p># Customers : 2</p> <p>Table Ref1: 14</p>
Thank you very much for taking the time to report your experience with our Kokstad branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Thank you very much for taking the time to report your experience with our Kokstad branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
