pM
philip M
1 reviews | Active since Aug 2014
23 Mar 2015, 15:06
RSA Currency not good enough
As far as I know we in RSA uses Rand and cents from 1961, but Wimpy Festival Mall does not except my money.<br> After working real hard for my rand and cents, Alice from Wimpy Festival Mall refuses to take my cents for the coffee and burger I had. As far as I know the currency has not change yet and when I went up to the counter to pay (waiting a long time for my bill) she very rudely inform me that they don't except 5c and 10c pieces.<br> Maybe Wimpy Festival Mall doesn't need South African currency???.<br>
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Wimpy's replyOfficial
24 Mar 2015, 10:48Hello ptmeyer.philip@,
Thank you very much for taking the time to report your experience with our Festival Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Festival Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply24 Mar 2015, 10:48
Official
Hello ptmeyer.philip@,
Thank you very much for taking the time to report your experience with our Festival Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Festival Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care