LM
Lunga M
1 reviews | Active since Jan 2019
12 Jan 2019, 16:57
Rotten Ribs
We ordered 300g ribs x2 and the ribs smelled as bad, told the manager who told us that the is nothing wrong with the ribs they have been using them the whole day and they have never received any complaints. Asked Thabo ( waiter )to smell them and he actually confirmed that they sell offish. Never Order Ribs from Mall of Africa Wimpy
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Wimpy's replyOfficial
23 Jan 2019, 11:11 We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. Kind Regards, The Wimpy Team Customer Care Line: ***
Best regards,
Wimpy's reply23 Jan 2019, 11:11
Official
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. Kind Regards, The Wimpy Team Customer Care Line: ***
Best regards,