PM
Preshoana M

1 reviews | Active since Dec 2017

12 Jan 2018, 10:12

Rotten Chicken

I had gone into the Wimpy with my family on 31-01-2017 and we had ordered an Ultimate meaty feast, to our surprise the food arrived after an hour and secondly when i had tasted the chicken from the meal it was rotten. I was disgusted and the manager kept saying it was the flavor of food, NEVER EATEN AT WIMPY AGAIN,

0
Replies (2)
Wimpy
Wimpy's reply17 Jan 2018, 16:16
Official

We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Wimpy Team

Customer Care Line: ***

Best regards,

PM
Preshoana M's update04 Dec 2020, 19:05
Reviewer Update
Absolutely nothing has been done from then till kow.