ROTTEN BEEF PATTIES

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Case Number: CAS-***-L4L0H1 Subject: FW: Rotten patties

Interaction Summary:

Good day

To whom it may concern.

On the 06th of May 2025 I went to Pick n Pay Eersteust to get some Wimpy Beef PATTIES. To my surprise, when I got home, the patties were all rotten and stank. On top of it, the expiry date shows the 11th of July 2025. This is not the first time this has happened, and I thought I would let it go, but this time I can't. I am really disappointed and disgusted, and I would like to know how Wimpy will compensate me. I had to drive back to Pick n Pay Eersterust, wasting my petrol and energy for such.

To be honest, I will not leave it here.

Hope to hear very soon from you.

My name is Elzona Lombard Tel: *** Batch nr: 110225A41700 Expiry date: 11/07/2025 Production Date: 11/02/2025 Kind Regards The Wimpy Family Customer Care Line: ***Email: ***

TILL TODAY NO FEEDBACK I MUST PERSONALLY CALL EVERY SECOND DAY TO FIND OUT NO APOLOGY NOTHING WORST CUSTOMER SERVICE EVER I EXPERIENCE IN MY WHOLE LIFE.THE ONLY THING THEY SAID IS THE MANAGER WILL CALL ME BACK