1 reviews | Active since Oct 2017
Rock hard cheese cake and dry stale waffle
Ordered cheescake,and waffle, cheese cake only arrived after 1 hour later, I was shocked when I sliced it with fork, cheese cake was hard like hard dough, manageres told me, nothing was wrong with it and she started raising her voice, and argued with me of how it is stored-frozen, and that's the way it is,she continued arguing and refused to listen to me. The previous time, there was a large worm that crawled out of my salad, I ordered a naked slam and a salad, I was so shocked, the manager said it wouldn't **** me..
Thank you very much for taking the time to report your experience with our Durban North branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Thank you very much for taking the time to report your experience with our Durban North branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.