TM
Tumelo M

1 reviews | Active since Oct 2019

17 Dec 2019, 15:46

Revolting Customer Service

I went to Wimpy at Retail Crossing in Little Falls yesterday just to enjoy a quiet breakfast while surfing the net. I logged on after being seated. The ********** treatment I received from a waitress by the name of Barbara was just on another level. she brought me a menu and told me I am only allowed to stay a maximum of two hours if I am there to work, talking so loud at that point that other patrons looked around to see what was going on because it sounded like we were arguing I told her to just focus on my order as I don't need to explain what I am doing to her why I have my laptop with me. Needless to say, I was stunned that someone has the audacity and training to approach a customer in such an insulting and condescending manner. No explanation, just a "don't be surprised of you get kicked out because we don't allow people to work for more than 2 hours on a weekend or public holiday", and wanting to start an argument when I ask for an explanation. It does not help that the meal was horrible also. Needless to say, I am not coming back.

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