Repeated poor service
<p>Good day,</p> <p> </p> <p>We are very disappointed in the repeated poor service from not 1 but 2 different wimpy restaurants. </p> <p>1st we received weak coffee from 1 branch with quite disappointing attitude regarding this.</p> <p>Then today we were shocked when at the Beaufort West branch we waited 45min for our food to arrive only to find half the plate to be cold food. There were flies inside the restaurant that was quite upsetting. </p> <p> </p> <p>We would be hard pressed to advise Wimpy to anyone and even harder pressed to try them again.</p> <p> </p> <p>Regards</p>
Thank you very much for taking the time to report your experience with our Beaufort West branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,
Thank you very much for taking the time to report your experience with our Beaufort West branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,
Good day,
It pains me to say that it would seem there is no interest in bettering your service as I am yet to receive any feedback regarding my complaint.
Continuous bad service.
Good day,
It pains me to say that it would seem there is no interest in bettering your service as I am yet to receive any feedback regarding my complaint.
Continuous bad service.