VR
Valhatiem R
1 reviews | Active since Jul 2015
10 Jul 2015, 12:01
Refused my 10 year old Cousin from eating his pie
We ordered our food like we normally do and then I asks the waiter if they have pies on their menu or something similar she said no I the proceeded to go and buy him a pie elsewhere because that's all he eats(lol). The manageress then came fill of attitude saying he cannot have his pie here because it's their policy. I then asked her to point that policy out to me after wich she gave me a very dirty look. We then cancelled our order and left. I will never eat at another Wimpy again.
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Wimpy's replyOfficial
13 Jul 2015, 08:01Hello Valhatiem,
Thank you very much for taking the time to report your experience with our Parow Sanlam branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Parow Sanlam branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply13 Jul 2015, 08:01
Official
Hello Valhatiem,
Thank you very much for taking the time to report your experience with our Parow Sanlam branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Parow Sanlam branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care