LH
Lezahn H
1 reviews | Active since Jul 2016
27 Feb 2015, 12:11
Really Rude Driver
Would just like to report that at this specific Wimpy I ordered breakfast at 9h00 this morning. At 11h00 the driver came here and said he got lost. After 2 hours obviously the food was cold. I phoned the owner of this Wimpy and she assisted immediately. But still, the food only arrived now. (11h56) I also got my money back. The problem was that the driver is the rudest person ever. If I had someone like him employed I would fire him on the spot! Great service from the owner. But not the staff.<br>
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Wimpy's replyOfficial
23 Mar 2015, 12:19Hello lezahn,
Thank you very much for taking the time to report your experience with our Carlswald Midrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager.
We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Carlswald Midrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager.
We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply23 Mar 2015, 12:19
Official
Hello lezahn,
Thank you very much for taking the time to report your experience with our Carlswald Midrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager.
We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Carlswald Midrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager.
We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,