SM
Shaaista M
1 reviews | Active since Dec 2015
16 Dec 2015, 14:00
Raw chicken and owner tries to justify
We ordered the crumb chicken with mushroom sauce. The chicken came raw. When we notified the owner she did not apologise and tried to justify the error. She wasn't even bothered and tried to brush our health concerns of serving us raw chicken aside. Utterly shocked at the owners attitude
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Wimpy's replyOfficial
17 Dec 2015, 11:14Hello Shaai786,
Thank you very much for taking the time to report your experience with our Eldoraigne branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Eldoraigne branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply17 Dec 2015, 11:14
Official
Hello Shaai786,
Thank you very much for taking the time to report your experience with our Eldoraigne branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Eldoraigne branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care