BB
Byron B
1 reviews | Active since Aug 2012
22 Mar 2015, 06:46
****** Manager with a Bad attitude
We arrived at Wimpy late morning. We were informed that load shedding will be taking place at 12pm, this was all fine. We placed our orders and got our invoice before our meals, which I understand they wanted to close the tables before the computers shut down. <br> <br> When the electricity was cut, that is when \ Rush Hour"started. <br> <br> The manager started ordering the staff to bring in the chairs from outside and the people that are just sitting there needs to leave. <br> <br> The staff was doing what they were informed and started packing up while we were still waiting on our meal.<br> <br> At one of the tables were 2 coloured females"
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Wimpy's replyOfficial
23 Mar 2015, 12:24Hello bwbrown01,
Thank you very much for taking the time to report your experience with our Tokai branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Tokai branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply23 Mar 2015, 12:24
Official
Hello bwbrown01,
Thank you very much for taking the time to report your experience with our Tokai branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Tokai branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care