DV
Danie V
1 reviews | Active since Apr 2014
28 Jul 2015, 11:31
Promotion advertised not avsilable
I saw the Sunrise breakfast with free coffee advertised on TV, but when we went to Wimpy in springs we were informed by the waiter that they don't have the promotional stock yet and cannot offer us that special. If you are spending all that money on a ad campaign, make sure your franchises have the go ahead!
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Wimpy's replyOfficial
30 Jul 2015, 08:30Hello danievanvuuren,
Thank you very much for taking the time to report your experience with our Springs Avenues branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Springs Avenues branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply30 Jul 2015, 08:30
Official
Hello danievanvuuren,
Thank you very much for taking the time to report your experience with our Springs Avenues branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Springs Avenues branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care