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Angelique N

1 reviews | Active since May 2014

28 Aug 2017, 14:59

Poor service toward vegetarians

I have in the past 2-3 months visited Wimpy several times and can never enjoy a proper vegetarian (they do not have ANY vegan options) breakfast or burger as they never have the vegetarian patty. I was lucky to get the stir-fry sandwich (which did not have the avo sauce as advertised) and the scrambled eggs on toast (which was absolutely horrific in taste and presentation). Why should this be a problem? We enjoy wimpy because of the restaurant being affordable, but why have it be a disappointment 5-6 out of 10 times?

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Replies (1)
Wimpy
Wimpy's reply28 Sept 2017, 13:22
Official

Thank you very much for taking the time to report your experience with our Makhado branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.


Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.


Kind Regards,

The Wimpy Team.

Best regards,