1 reviews | Active since Oct 2016

24 Dec 2017, 12:43

Poor service @ Wimpy Greenstone Shopping centre

It is amazing how black people treat each other, I am at Wimpy in Greenstone Shopping Centre. First of all the waitress is treating me as if it's a favour serving me and my daughter. Secondly they brought my daughter's drink in a paper cup. Her food is disastrous, I would not serve it to my dog. I am peeved to say the least. Guess who will not be getting a tip?

0
Replies (1)
Wimpy
Wimpy's reply30 Jan 2018, 11:36
Official

We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Wimpy Team
Customer Care Line: ***