AM
Alice M
1 reviews | Active since Jul 2011
19 Oct 2015, 20:05
Poor service at wimpy domestic check in O R Tambo
There is a wimpy at the food court area at the or tambo airport, at the domestic entrance, before check in. The staff is rude, lazy and always late with the order. I saw a lady fall because the cleaning team did not sign post. When they asked for the manager, they were told there is no manager! This happened on Friday 16/10/15, at about 9:45pm. This wimpy needed to be closed or taken over by new management.<br> <br>
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Wimpy's replyOfficial
20 Oct 2015, 09:11Hello Moohoo,
Thank you very much for taking the time to report your experience with our OR Tambo airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our OR Tambo airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply20 Oct 2015, 09:11
Official
Hello Moohoo,
Thank you very much for taking the time to report your experience with our OR Tambo airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our OR Tambo airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care