pM
porscha M
1 reviews | Active since Mar 2016
14 Mar 2016, 14:13
Poor service and food
No one was at the door to seat us.. We waiting almost 20min for 2 milkshakes.. We waiting another 40 min for our food... I ordered 9 chicken wings, which were off... My daughter ordered a beef burger and the Pattie was dry. Could not even cut it with a knife.. We waited another 40 min for my second plate of wings.. The restaurant is dirty. All the waiters is chatting in the kitchen.. Aircon is not working. The place is full of flies(BROMMER).. Can not enjoy your meal because you have to make sure the flies dont sit on your food...
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Wimpy's replyOfficial
15 Mar 2016, 12:19Hello Porscha,
Thank you very much for taking the time to report your experience with our Voortrekker branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Voortrekker branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply15 Mar 2016, 12:19
Official
Hello Porscha,
Thank you very much for taking the time to report your experience with our Voortrekker branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Voortrekker branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care