BT
Bonolo T

1 reviews | Active since Apr 2015

07 May 2015, 09:13

poor service

Customers all not some are meant to be greeted by staff do not stare me down what does that help with<br> Look up from your screen and say to me mam your order is x amount DO NOT TAP THE SIDE OF YOUR ?OMPUTER SO I CAN KNOW its simple basic manners taught at home no one else can tea h you basic manners rude girl and when you serve me you finish with me first then attend others, i ordered a cappacino i got a coffeee i know the difference unfortunately i make good use of Wimpy spending close to a grand almost every month <br> Wont take it back and complain as tomorrow i know for a fact history will repeat itself

0
Replies (1)
Wimpy
Wimpy's reply08 May 2015, 10:11
Official
Hello Bonolo101,

Thank you very much for taking the time to report your experience with our Alberton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care

Best regards,