1 reviews | Active since Nov 2012
<p>Experience such poor service at Wimpy Emmarentia. Went for brunch as was told to wait as there was no available table. Waited for about 10 mins and a family walked in and was greeted. The family looked like regulars as they were greeted by big smiles. Petrus that works at the branch was taking this family to be seated. The gentleman said that he was after me but the words that came out of Petrus mouth was "hai don't worry about them" and seated the family. He then comes back to me and says we waiting for a table for you. While all of this is happening three tables became free but we still waited. When I wanted to leave he then tells me wait there is a table. I'm sorry I'm not waiting for your pathetic service. I guess if you not a regular that goes there every week, don't bother eating there. You won't be attended to.</p>
Thank you very much for taking the time to report your experience with our Greenside branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our Greenside branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
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