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robyn-lee tonetti
1 reviews | Active since Jun 2013
08 Apr 2016, 09:37
poor service
i have been ordering food from Wimpy church street for a couple years now as they are situated close to my work place. i have been happy with their service until a week ago when they sent me the most disappointing cheese and tomato sandwich. i did not complain as i thought maybe they are busy today and made a mistake. then today i ordered a cheese and tomato sandwich again and it was so horrible.it had small bits of cheese and looked as if someone sat on it.(it was so flat and squashed).<br> <br> they are normally very good with their meals but i think they need to improve on their sandwiches.
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Wimpy's replyOfficial
08 Apr 2016, 10:45Hello roby Ton,
Thank you very much for taking the time to report your experience with our Church Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Church Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply08 Apr 2016, 10:45
Official
Hello roby Ton,
Thank you very much for taking the time to report your experience with our Church Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Church Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,