sB
sajida B
1 reviews | Active since Aug 2015
30 Aug 2015, 18:01
poor service
we walked into wimpy eldo square, there was a few mins wait till we were assisted and shown to our seats. we never saw a waiter again and we decided to leave after a long wait for assistance. the cashier at the till did not even apologise after we told her why we leaving. if the store was busy i would understand a long wait but all the kids wanted was milkshakes and waffles.
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Wimpy's replyOfficial
01 Sept 2015, 10:51Hello sajidab,
Thank you very much for taking the time to report your experience with our Eldo square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Eldo square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply01 Sept 2015, 10:51
Official
Hello sajidab,
Thank you very much for taking the time to report your experience with our Eldo square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Eldo square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,