kM
kefiloe M
1 reviews | Active since Mar 2014
29 Aug 2015, 09:59
Poor service
I must say i am utterly dissapointed in the poor servife i got from wimpy this morning..lettie should realy get to understand what her job there is coz clearly she is quite confused.she gave us a menu...we ordered rrom her.she took down our order then after waitn for over 30 min for our breakfast she comes back again to ask us if we have been assisted...is she for real?she clearly wasted our time and energy taking down our orders. She is cleary either dumb or she doent know what shes there for.i just stoopd up left because she was irritating the hell out of me as she explained that it was not her job to take down orders....she will cost the company.....my number is ***
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Wimpy's replyOfficial
01 Sept 2015, 10:40Hello KHUMBI,
Thank you very much for taking the time to report your experience with our Jhb park station branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Jhb park station branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply01 Sept 2015, 10:40
Official
Hello KHUMBI,
Thank you very much for taking the time to report your experience with our Jhb park station branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Jhb park station branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,