1 reviews | Active since Mar 2009
Poor Quality Food
on the 26 April we visited you Springfield restaurant only to be shocked at the poor quality of food and service offered, we ordered 2 lamb breakfasts an a kids meal, when we we received or orders the sausages looked as if they had been thrown into a fire the eggs were oil drenched and as for the bacon that was a whole different story and all the manger could say was she was sorry.... i mean how pathetic is that we frequent the gateway wimpys weekly and never ever encountered such poor food quality and service ever at these stores maybe they manger of your Springfield store should spend some time with the mangers at your gateway store especially the only close to the virgin active as these ladies no what service is.
Thank you very much for taking the time to report your experience with our Springfield park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Springfield park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care