poor poor service

i brought my kids to wimpy to get take aways and ordered two kiddies meals.... we took take aways as my entire family was seated at europa but since my kids insisted on wimpy, i decided to get them what they wanted. i ordered one egg and toast and one frank and egg breakfast, and did not received my slip. he kept saying he will give me a slip to redeem my toys when i come back but never did however he took my details. <br> on getting my meals, they made a mistake and gave me two eggs and toast instead of what i actually ordered. he just apologised and said it was his mistake ... he couldnt even fix it as it was over 40 minutes later that the food came... note that it was just an egg and toast!!! nad everyone and europa already was enjoying their time! the food was ice cold and the drinks were hot!!! what nonsense! why such service... please buck up.... even when you had a competition a few moths ago and staff were walking around with badges of the competition, when asking them about it they would say they dont know about it.... train your staff and please buck up services.... quality of food is important,... n one enjoys a cold plate of food when paid for!<br> Still want my kids toys