1 reviews | Active since Jul 2018
Poor hygiene and incompetence
I was appalled by how my complaint was handled at this eatery. And to notice that someone from their Headquarters was present. I complained to the Head office staff member by the name of Michelle on the 18 January 2019, about hygiene issues. Two individuals strolled past my table with their bycicles inside the eatery and they were not bothered as to any hygienic hazard they were causing. They easily parked their two bycicles less than a metre from the kitchen and myself. I then requested to see a manager, whom happened to be a head office staff by the name of Michelle. I explained to her that the latest pieces of South African Legislation did not permit such behaviour. To my shock and surprise, she blatantly ignored my plea and went on to say it should not bother me as it doesn't pose any threat. This experience has taught me not to value Wimpy as a reputable brand as you're not respected as a consumer. They are clearly not consistent with South African Legislation.
