1 reviews | Active since Jun 2017
Poor hygiene
<p>We arrived at Wimpy in East rand mall. They greeted us nicely at first and then gqve us a table. I then stepped into a piece of egg on the floor. It was physically stuck under my shoe. When I looked around me, I even saw the kids "Tablet room" not even a playroom anymore had pieces of food on the floor. When we told the waiter about it, he just said he is sory not anything else and came to sweep it up, not even giving us a new table. This is very poor not giving your customers a clean place to sit down.Please help</p>
Thank you very much for taking the time to report your experience with our East Rand Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,
Thank you very much for taking the time to report your experience with our East Rand Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,