Poor food terrible service at Wimpy King Shaka Airport

We were returning home from a holiday in Balito and decided to grab a burger at the Wimpy in King Shaka Airport Domestic departure lounge, what a mistake. When the food arrived it was cold but I decided to eat my burger because we were short of time. My wife took hers to the counter and asked for it to be warmed up but they said they would make a fresh one. We waited a while and I finished my rather unappetizing meal and we finished our coffee and still no food arrived for my wife. During this time we were unable to attract the attention of the waiters until finally a supervisor asked if were okay. We told him what had happened and we went to the counter to pay for what we had as it was time to board our flight and our waitress Nelly asked my wife who had served us. It was you my wife told her but Nelly denied it and she and the supervisor started arguing in their own language. All this time we weren't offered an apology and my wife never got any food until we reached home. Some hours later, because of the pandemic food was not available on the aircraft. What a disappointing end to our holiday.