1 reviews | Active since Dec 2018
Poor food quality and quantity- no client service
Highly disappointed in the quality and quantity of food received by Wimpy Plattekloof Village.
Being a regular at Spur we decided to do something different and try out Wimpy breakfast but unfortunately we were left highly dissatisfied.
Upon arrival we ordered a Jug of the Strawberry and Mint Slush and a Streaky breakfast and Brekkie special for myself and my fiance.
Once our order was taken 30minutes passed and we still hadn't received our drinks or breakfast. Eventually the breakfast arrived- still no drinks and I was ready to get up and leave. Not only was it so deceiving the quantity of food was absurd. It's as if everything was shrunk. Definitely not a meal that could leave one feeling satisfied after eating.
Nonetheless we finished our meals after having to order another plate of chips since the initial meal didn't fill us.
Not once did any waitress/ waiter visit our table through the entire time we were there to ask if we were ok or if we needed anything else.
If this is the level of service one is to receive when visiting wimpy I will definitely not be visiting again.
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
