nG
nic G
1 reviews | Active since Jun 2014
13 Mar 2016, 12:02
POOR FOOD & HYGENE
WE VISIT THE WIMPY AT ENGEN N1 OUTSIDE BLOEMFONTEIN.FIRST THAT WORRY ME IS THE FLYs (BROMMERS) THAT KEEP YOU COMPANY WHILE YOU ARE EATING AND YOU SPEND MORE TIME TO CHASE THEM AWAY AS TO EAT YOUR FOOD.I BRING IT UNDER THE ATTENTION OF THE WAITER HE JUST IGNORE ME WHEN I TALK ABOUT IT. FOR PUDDING TWO PEOPLE ORDER WAFEL WITH ICE CREAM.WHEN IT ARRIVE AT THE TABLE THE SIDES OF THE WAFEL WAS CRISPY HARD AND THE WHOLE THING WAS ICE COLD. THE ICE CREAM DID NOT EVEN MELTED ON THE WAFEL. I BRING IT UNDER THE ATTENTION OF I THINK IT CAN BE THE SUPERVISOR. THE TWO WAFELS WAS LEFT ON THE TABLE .
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Wimpy's replyOfficial
14 Mar 2016, 08:32Hello kings blinds,
Thank you very much for taking the time to report your experience with our ENGEN N1 BLOEMFONTEIN branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our ENGEN N1 BLOEMFONTEIN branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply14 Mar 2016, 08:32
Official
Hello kings blinds,
Thank you very much for taking the time to report your experience with our ENGEN N1 BLOEMFONTEIN branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our ENGEN N1 BLOEMFONTEIN branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care