1 reviews | Active since May 2016

04 May 2016, 05:06

Poor food and service

I went to Wimpy Landside at OR Tambo Airport on Monday 02 May. The service was poor - waitress had no interest at all -Rifiloe. I ordered some tea, it was cold. Send it back and then had to wait for the teacup. I asked for extra boiling water, it never arrived. I ordered a baguette and my daughter a toasted mince and cheese. The chip0s were cold. On my bun the lettuce were wilted. the toasted sandwich hardly saw the toaster. It was the most revolting meal I had ever. Told the waitress and the manager - clearly no interest at all.

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Replies (2)
Wimpy
Wimpy's reply23 May 2016, 09:46
Official

Thank you very much for taking the time to report your experience with our Landside at OR Tambo Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Wimpy Customer Care

's update25 May 2016, 18:54
Reviewer Update
No feedback received from your Customer -don't- Care representative.