Poor customer service - leading to no service

Myself and my partner arrived in Vredenburg coming from Cape Town, Gordonsbay this past Saturday on the 30th of May 2015. We went to the Mall and to Wimpy to get something to eat, because we like wimpy food and their culture. It was a bit full but nonetheless we received our coffee A.S.A.P. We ordered after we received our coffee, but we sat there for more then an hour and 15 minutes waiting for our food. What is ironic is the simple fact that people who came in after us were served before us with there meals. A family that came in after us, even approached us to say that they knew that we were sitting there before them and that they could see we were still waiting on our order. I then spoke to the manager at the till (the Lady) telling her about what happened.<br> <br> She just said she is sorry. Please pay for the coffee and said next customer.<br> I am a Quality Assurance personnel, i say there was no leadership or management there. The service at Wimpy, Vredenburg was poor. <br> <br> We walked out not even feeling hungry. I lost my appetite because of that poor service. I returned home and immediately threw my wimpy mugs away. I won't be eating there anymore.<br> <br> regards,<br> -H.