Poor customer service from Wimpy and Famous Brands

Since I registered on the app, I had nothing but trouble. On 22 November 2020 the restaurant in Gonubie "couldn't" reprint my bill and to date I am still waiting for the manager to phone me with an answer. Then my family and I visited the Beacon Bay restaurant on three occasions. Every time I captured the bill on the app. Man, was I surprised to find out my account has been suspended??? Sending an email on the app is as successful as brushing your teeth with Oreo crumbles. Oh, I got replies on all my attempts, sure. But that was that. I am still suspended and no one seems to know why because every single one of my replies WITH screenshots of the issue, were ignored.

Guess my boyfriend and I will not be going to the Wimpy for Valentine's Day, nor will we celebrate his mom's 83rd birthday there tomorrow.