Poor Customer Service

Hi,

I am extremely disappointed in the level of service when things go wrong.

@Wimpy Campus Square I placed an order via UberEats app which disappeared from my app but was received by the restaurant as per the attached yet was not delivered. The funds were taken from my account without a follow-up from UberEats or the Restuarant - see attached. I phoned several times this morning on *** & *** the number does not exist, further to this I called the National Wimpy Line the consultant promised to get the store to phone, still nobody has contacted me. Case Number: CAS-545233-Z5X8N8 / CRM:***

@UberEATS South Africa, I will never use your services again as you have absolved yourself of this issue regardless of the fact that this happened on the UberEats platform as per the email trail

Between UberEats and Wimpy Auckland Park Campus Square, I want a refund for services I did not receive.

Regards