lM
londanani M

1 reviews | Active since Jul 2014

06 Jun 2017, 08:42

Plus 30 minutes waiting for breakfast

<p>The services of the waiter were beyond dissapointing. To top it up we say we want no milk and he brings milk with tea. We ask for Brown bread he brings white bread. The tea got us full before we even got our breakfast. The steak was even bad for my traditional breakfast, it has a rotten smell</p>

0
Replies (1)
Wimpy
Wimpy's reply07 Jun 2017, 13:56
Official

Thank you very much for taking the time to report your experience with our Festival Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Wimpy Team.