1 reviews | Active since May 2015
****piest Wimpy Service
My friend and I decide to go have late breakfast at Cresta then decided to have it at Wimpy. After we ordered our food, 2 guys sat on the table to my left and a few minutes later a couple sat on the table on my right. While we were waiting for the cappuccino and my water. The meals on the left table arrived. When the cappuccino finally came it was almost cold and my water was in a dirty glass with particles. While the guys on my left were munching the food for the couple on my right arrived. When the boys on my left finished their meal while we were still waiting for ours we decided to notify the manager that we were leaving. I asked for the manager when I was at the exit point. Walked him to the area where we were sitted explained what had happened and informed him that we were leaving.
He said we shouldn't pay forthe cappuccino but my response was I wasn't paying anyhow.
****piest service I have experienced...more like wimpy (weak and ***ardly or feeble) service!
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: 086 ***
Best regards,
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: 086 ***
Best regards,
The apology was accepted, will pass by when in Cresta as a sign of good faith.
The apology was accepted, will pass by when in Cresta as a sign of good faith.