NP
Nikki P

1 reviews | Active since May 2015

19 Jan 2016, 11:55

Pensioner rates

Wimpy does not look after their pensioners in Waverley Plaza and Steve Biko why is this thought Wimpy franchises had to adhere to the same rules as all the rest. Wimpy Waverley told us we had a free cup of tea and took the price of that but yet we did not, pathetic. Wimpy Steve Biko said only on certain days. Come on Wimpy what is wrong with you

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Replies (1)
Wimpy
Wimpy's reply20 Jan 2016, 09:23
Official
Hello Cupiedoll,

Thank you very much for taking the time to report your experience with our Waverly and Steve Biko branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care

Best regards,