Paying for food not receiving - Wimpy's in Port Elizabeth

We order nearly every single day from Wimpy 2 breakfast from one of the following stores. Wimpy Engin Bay West, Sunridge and Makro. By all these stores it's like the staff have no idea what small, medium and large chips are. We always add 2x large chips that cost use and extra R120 but 90% of the time we need to be satisfied with just half a packet of chips. The other days the packets are full. Secondly, I always add an extra Cheese griller which cost and extra R36 and 40% of the time I don't get the extra one. Thirdly, sometime the food is so oily the eggs are slipping around in the box.

I have logged complaints by Wimpy and received case numbers but to date NO one contacted me regarding the complaint or even called me back to say they are looking into it or anything. It's not helping to call the stores as the mangers just say they are so sorry and they will speak to the staff but a few days later it starts all over again.

I'm sure you would not be happy to pay R156 for food you not getting. Let's just say my order is 3 times a week wrong, It's R468 I have lost that is more than 1 day's breakfast and tip included, Over a month its R1872.

I have worked at Famous Brands, and I know this is not acceptable and a disgrace for the company.