RP
Renata P

1 reviews | Active since Apr 2014

31 Dec 2015, 11:32

Pay to much for so little with bad attitude

On the 17/12/2015 I went to Wimpy to get a breakfast. It took Sibongile 45 mins just to take our orders which is really f**ked up. It then took them 20 mins just to bring our drinks after asking for it. The food came in a take away container which we requested for sit down. We had to wait another 20 mins just for them to put the food on a plate. I am very upset and disappointed with the the food we got. There was 2 very small eggs, 1 small pork and beef sausage, 2 pieces burned bacon and a dry burned toast. Wimpy wants us to pay full price for SH*T and that is not fair. After asking the waiter if this looks right she said with a bad attitude: \ this is what shows on the menu ( showing the menu to me ) and that is what you will get". She is very rude and I feel like she should get training on how to speak to people or get a new job."""

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Replies (1)
Wimpy
Wimpy's reply05 Jan 2016, 13:27
Official
Hello nata2211,

Thank you very much for taking the time to report your experience with our parktown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care